Verifying Your j188ace Account
Account verification is how we protect your wallet connection — it ensures that only you can request a withdrawal to your bKash, Nagad or Rocket number. The process asks for a government-issued ID and a brief confirmation that the mobile wallet you registered belongs to you. You only go through the full verification once; after approval, your account carries that status permanently.
We keep the document review moving as efficiently as we can, and our Bangladesh support team can field questions if a submission needs a nudge. Think of it as the step that unlocks the full withdrawal flow, not as a barrier.
- Upload your ID — Submit a clear image of your National ID card or passport through the verification upload screen inside your account settings.
- Confirm wallet ownership — Verify that the bKash, Nagad or Rocket number on your account matches the mobile number registered to that wallet.
- Wait for review — Our team reviews submissions and updates your account status. You get a notification once verification is approved — no need to resubmit documents.
- Start withdrawing — With a verified account, your withdrawal requests process without the extra document check. Your balance and wallet stay linked securely.